# Heap: Account-based Query Partial Unavailability

> Heap status incident “Account-based Query Partial Unavailability” on 2020-10-27: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/sm0n5qyj2qmq
Last updated: 2020-10-27T22:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-27 20:30 UTC · Resolved: 2020-10-27 22:48 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/sm0n5qyj2qmq](https://status.heap.io/incidents/sm0n5qyj2qmq)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2020-10-27 22:48 UTC: The incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2020-10-27 20:30 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/sm0n5qyj2qmq
- Citation: Heap, “Account-based Query Partial Unavailability” (2020-10-27 20:30 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/sm0n5qyj2qmq (CC BY 4.0).
- Markdown link: `[Heap: Account-based Query Partial Unavailability (2020-10-27)](https://rewindex.com/company/heap/incidents/sm0n5qyj2qmq)`


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Canonical: https://rewindex.com/company/heap/incidents/sm0n5qyj2qmq · Markdown: https://rewindex.com/company/heap/incidents/sm0n5qyj2qmq.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/sm0n5qyj2qmq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:25:35.856Z