# Heap: App Unavailable and Elevated Endpoint Errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-01-10 15:36 UTC · Resolved: 2020-01-10 21:37 UTC · Duration: 6.0 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/sh63p0ptnxfp](https://status.heap.io/incidents/sh63p0ptnxfp)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2020-01-10 21:37 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/sh63p0ptnxfp · Markdown: https://rewindex.com/company/heap/incidents/sh63p0ptnxfp.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/sh63p0ptnxfp · Generated 2026-10-18T11:40:27.213Z