# Heap: Heap Connect Data Staleness

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-29 11:23 UTC · Resolved: 2021-09-29 14:50 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/rw9zts29w0kd](https://status.heap.io/incidents/rw9zts29w0kd)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2021-09-29 14:50 UTC: This incident has been resolved: all environments should have caught-up and synced any stale data.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/rw9zts29w0kd · Markdown: https://rewindex.com/company/heap/incidents/rw9zts29w0kd.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/rw9zts29w0kd · Generated 2026-10-18T11:47:31.542Z