# Heap: Email reports not sent in the past 24h

> Heap status incident “Email reports not sent in the past 24h” on 2022-03-28: impact none (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/rkpv325hzybx
Last updated: 2022-03-28T22:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-03-28 20:59 UTC · Resolved: 2022-03-28 22:49 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/rkpv325hzybx](https://status.heap.io/incidents/rkpv325hzybx)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2022-03-28 22:49 UTC: We have deployed a fix. Email reports should be working again. Users who were expecting an email report between March 27 at 4pm PT and March 28 at 3pm PT will need to log into Heap to view the report manually. We apologize for the inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2022-03-28 20:59 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/rkpv325hzybx
- Citation: Heap, “Email reports not sent in the past 24h” (2022-03-28 20:59 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/rkpv325hzybx (CC BY 4.0).
- Markdown link: `[Heap: Email reports not sent in the past 24h (2022-03-28)](https://rewindex.com/company/heap/incidents/rkpv325hzybx)`


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Canonical: https://rewindex.com/company/heap/incidents/rkpv325hzybx · Markdown: https://rewindex.com/company/heap/incidents/rkpv325hzybx.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/rkpv325hzybx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:50:26.276Z