# Heap: Collectors and Heap App experiencing intermittent errors

> Heap status incident “Collectors and Heap App experiencing intermittent errors” on 2017-10-19: impact minor (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/pppxwjs90qt4
Last updated: 2017-10-24T19:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-10-19 20:26 UTC · Resolved: 2017-10-24 19:46 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/pppxwjs90qt4](https://status.heap.io/incidents/pppxwjs90qt4)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2017-10-24 19:46 UTC: We've identified and addressed the root cause of recent endpoint instability. A postmortem will be released in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2017-10-19 20:26 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/pppxwjs90qt4
- Citation: Heap, “Collectors and Heap App experiencing intermittent errors” (2017-10-19 20:26 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/pppxwjs90qt4 (CC BY 4.0).
- Markdown link: `[Heap: Collectors and Heap App experiencing intermittent errors (2017-10-19)](https://rewindex.com/company/heap/incidents/pppxwjs90qt4)`


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Canonical: https://rewindex.com/company/heap/incidents/pppxwjs90qt4 · Markdown: https://rewindex.com/company/heap/incidents/pppxwjs90qt4.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/pppxwjs90qt4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:59:04.736Z