# Heap: SSL Cert Warnings

> Heap status incident “SSL Cert Warnings” on 2015-08-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/pd1tp4r3kcyv
Last updated: 2015-08-10T22:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-08-10 22:32 UTC · Resolved: 2015-08-10 22:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/pd1tp4r3kcyv](https://status.heap.io/incidents/pd1tp4r3kcyv)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2015-08-10 22:32 UTC: About a month ago, we updated the SSL certificate for cdn.heapanalytics.com, extending the expiration date to Sept 11, 2018. However, due to human error, our AWS CloudFront settings had regressed to the previous version of the SSL cert, which expired on August 10, 2015. This caused HTTPS requests for https://cdn.heapanalytics.com to start failing around 2:19 PM PDT today. We deployed the updated SSL cert around 3 PM PDT, which means some data might have been dropped between 2:19 PM and 3 PM PDT today. This should not have affected your product's functionality or performance. We're working on adding automated systems to ensure this sort of human error can never happen again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-08-10 22:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/pd1tp4r3kcyv
- Citation: Heap, “SSL Cert Warnings” (2015-08-10 22:32 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/pd1tp4r3kcyv (CC BY 4.0).
- Markdown link: `[Heap: SSL Cert Warnings (2015-08-10)](https://rewindex.com/company/heap/incidents/pd1tp4r3kcyv)`


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Canonical: https://rewindex.com/company/heap/incidents/pd1tp4r3kcyv · Markdown: https://rewindex.com/company/heap/incidents/pd1tp4r3kcyv.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/pd1tp4r3kcyv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:21:26.173Z