# Heap: Web app is experiencing 500 errors.

> Heap status incident “Web app is experiencing 500 errors.” on 2018-03-26: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/nw7sv2t4hzsn
Last updated: 2018-03-26T11:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-03-26 08:17 UTC · Resolved: 2018-03-26 11:14 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/nw7sv2t4hzsn](https://status.heap.io/incidents/nw7sv2t4hzsn)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2018-03-26 11:14 UTC: The incident has been confirmed fully resolved. No data was lost during the app outage.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2018-03-26 08:17 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/nw7sv2t4hzsn
- Citation: Heap, “Web app is experiencing 500 errors.” (2018-03-26 08:17 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/nw7sv2t4hzsn (CC BY 4.0).
- Markdown link: `[Heap: Web app is experiencing 500 errors. (2018-03-26)](https://rewindex.com/company/heap/incidents/nw7sv2t4hzsn)`


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Canonical: https://rewindex.com/company/heap/incidents/nw7sv2t4hzsn · Markdown: https://rewindex.com/company/heap/incidents/nw7sv2t4hzsn.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/nw7sv2t4hzsn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:51:33.273Z