# Heap: Sporadic 504 Errors

> Heap status incident “Sporadic 504 Errors” on 2015-08-26: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/mqlgmsbbpxtz
Last updated: 2015-08-26T20:20:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-08-26 19:10 UTC · Resolved: 2015-08-26 20:20 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/mqlgmsbbpxtz](https://status.heap.io/incidents/mqlgmsbbpxtz)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2015-08-26 20:20 UTC: We've identified the root cause of this issue, a misconfiguration in a core database server. We've updated the problematic configuration, and have deployed additional monitoring for this class of error.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-08-26 19:10 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/mqlgmsbbpxtz
- Citation: Heap, “Sporadic 504 Errors” (2015-08-26 19:10 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/mqlgmsbbpxtz (CC BY 4.0).
- Markdown link: `[Heap: Sporadic 504 Errors (2015-08-26)](https://rewindex.com/company/heap/incidents/mqlgmsbbpxtz)`


---
Canonical: https://rewindex.com/company/heap/incidents/mqlgmsbbpxtz · Markdown: https://rewindex.com/company/heap/incidents/mqlgmsbbpxtz.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/mqlgmsbbpxtz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:35:32.334Z