# Heap: We are currently experiencing delays in Shopify data being available in the app for customers using the Heap/Shopify integration

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-30 14:11 UTC · Resolved: 2026-04-30 21:03 UTC · Duration: 6.9 h
- Updates: 3 · Affected components: Integrations - Sources
- [Vendor status page: https://stspg.io/jt7tt57zky2t](https://stspg.io/jt7tt57zky2t)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **investigating** 2026-04-30 14:11 UTC: We are currently investigating this issue.
- **monitoring** 2026-04-30 17:57 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-30 21:03 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/heap/incidents/ks5077bzg2jw · Markdown: https://rewindex.com/company/heap/incidents/ks5077bzg2jw.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/ks5077bzg2jw · Generated 2026-10-18T13:34:51.370Z