# Heap: Chart emails are not being sent

> Heap status incident “Chart emails are not being sent” on 2023-06-09: impact none (vendor’s label), 1 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/jv9y0pf3dscg
Last updated: 2023-06-09T04:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-06-09 04:21 UTC · Resolved: 2023-06-09 04:22 UTC · Duration: 1 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/jv9y0pf3dscg](https://status.heap.io/incidents/jv9y0pf3dscg)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2023-06-09 04:22 UTC: Chart emails are now being sent. Users who were expecting a chart email between June 8 at 1pm PT and June 8 at 8pm PT will need to log into Heap to view the chart manually. We apologize for the inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2023-06-09 04:21 UTC, resolved after 1 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/jv9y0pf3dscg
- Citation: Heap, “Chart emails are not being sent” (2023-06-09 04:21 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/jv9y0pf3dscg (CC BY 4.0).
- Markdown link: `[Heap: Chart emails are not being sent (2023-06-09)](https://rewindex.com/company/heap/incidents/jv9y0pf3dscg)`


---
Canonical: https://rewindex.com/company/heap/incidents/jv9y0pf3dscg · Markdown: https://rewindex.com/company/heap/incidents/jv9y0pf3dscg.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/jv9y0pf3dscg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:44.733Z