# Heap: Help Center unavailable

> Heap status incident “Help Center unavailable” on 2023-10-25: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/jjqsz8bjy4cj
Last updated: 2023-10-25T22:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-25 20:36 UTC · Resolved: 2023-10-25 22:35 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/jjqsz8bjy4cj](https://status.heap.io/incidents/jjqsz8bjy4cj)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2023-10-25 22:35 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2023-10-25 20:36 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/jjqsz8bjy4cj
- Citation: Heap, “Help Center unavailable” (2023-10-25 20:36 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/jjqsz8bjy4cj (CC BY 4.0).
- Markdown link: `[Heap: Help Center unavailable (2023-10-25)](https://rewindex.com/company/heap/incidents/jjqsz8bjy4cj)`


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Canonical: https://rewindex.com/company/heap/incidents/jjqsz8bjy4cj · Markdown: https://rewindex.com/company/heap/incidents/jjqsz8bjy4cj.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/jjqsz8bjy4cj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:19.992Z