# Heap: Temporary Data Collection Downtime

> Heap status incident “Temporary Data Collection Downtime” on 2015-10-28: impact none (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/hvrjfjhjp7zz
Last updated: 2015-10-29T01:13:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-10-28 18:57 UTC · Resolved: 2015-10-29 01:13 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/hvrjfjhjp7zz](https://status.heap.io/incidents/hvrjfjhjp7zz)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2015-10-29 01:13 UTC: Collectors are now fully operational. No historical data has been lost, but some data from 11:45am and 6:08pm PT on 2015-10-28 will be missing in your dashboard. Our systems team is investigating the extent of missing data, and will post a postmortem with details tomorrow.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-10-28 18:57 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/hvrjfjhjp7zz
- Citation: Heap, “Temporary Data Collection Downtime” (2015-10-28 18:57 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/hvrjfjhjp7zz (CC BY 4.0).
- Markdown link: `[Heap: Temporary Data Collection Downtime (2015-10-28)](https://rewindex.com/company/heap/incidents/hvrjfjhjp7zz)`


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Canonical: https://rewindex.com/company/heap/incidents/hvrjfjhjp7zz · Markdown: https://rewindex.com/company/heap/incidents/hvrjfjhjp7zz.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/hvrjfjhjp7zz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:06:14.474Z