# Heap: Custom Event Latency

> Heap status incident “Custom Event Latency” on 2021-06-10: impact minor (vendor’s label), 57 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/h6z2p1bh3h48
Last updated: 2021-06-10T16:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-10 15:40 UTC · Resolved: 2021-06-10 16:37 UTC · Duration: 57 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/h6z2p1bh3h48](https://status.heap.io/incidents/h6z2p1bh3h48)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2021-06-10 16:37 UTC: This incident has been resolved. Event definitions for newly created custom events should be available now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2021-06-10 15:40 UTC, resolved after 57 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/h6z2p1bh3h48
- Citation: Heap, “Custom Event Latency” (2021-06-10 15:40 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/h6z2p1bh3h48 (CC BY 4.0).
- Markdown link: `[Heap: Custom Event Latency (2021-06-10)](https://rewindex.com/company/heap/incidents/h6z2p1bh3h48)`


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Canonical: https://rewindex.com/company/heap/incidents/h6z2p1bh3h48 · Markdown: https://rewindex.com/company/heap/incidents/h6z2p1bh3h48.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/h6z2p1bh3h48 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:43:19.499Z