# Heap: Keys for new custom event properties, new custom user properties, and new custom events not being displayed

> Heap status incident “Keys for new custom event properties, new custom user properties, and new custom events not being displayed” on 2016-05-18: impact none (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/gqn1fwrkkw9k
Last updated: 2016-05-18T13:58:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-05-18 01:24 UTC · Resolved: 2016-05-18 13:58 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/gqn1fwrkkw9k](https://status.heap.io/incidents/gqn1fwrkkw9k)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2016-05-18 13:58 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2016-05-18 01:24 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/gqn1fwrkkw9k
- Citation: Heap, “Keys for new custom event properties, new custom user properties, and new custom events not being displayed” (2016-05-18 01:24 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/gqn1fwrkkw9k (CC BY 4.0).
- Markdown link: `[Heap: Keys for new custom event properties, new custom user properties, and new custom events not being displayed (2016-05-18)](https://rewindex.com/company/heap/incidents/gqn1fwrkkw9k)`


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Canonical: https://rewindex.com/company/heap/incidents/gqn1fwrkkw9k · Markdown: https://rewindex.com/company/heap/incidents/gqn1fwrkkw9k.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/gqn1fwrkkw9k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:07:38.342Z