# Heap: Heap Connect Sync delays impacting some customers -- Investigating

> Heap status incident “Heap Connect Sync delays impacting some customers -- Investigating” on 2024-04-01: impact none (vendor’s label), 3.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/g615s0t61zgf
Last updated: 2024-04-01T19:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-01 15:36 UTC · Resolved: 2024-04-01 19:01 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/g615s0t61zgf](https://status.heap.io/incidents/g615s0t61zgf)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2024-04-01 19:01 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2024-04-01 15:36 UTC, resolved after 3.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/g615s0t61zgf
- Citation: Heap, “Heap Connect Sync delays impacting some customers -- Investigating” (2024-04-01 15:36 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/g615s0t61zgf (CC BY 4.0).
- Markdown link: `[Heap: Heap Connect Sync delays impacting some customers -- Investigating (2024-04-01)](https://rewindex.com/company/heap/incidents/g615s0t61zgf)`


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Canonical: https://rewindex.com/company/heap/incidents/g615s0t61zgf · Markdown: https://rewindex.com/company/heap/incidents/g615s0t61zgf.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/g615s0t61zgf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:48:00.277Z