# Heap: Appcues Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-08 23:04 UTC · Resolved: 2021-12-09 17:00 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/dzj63d6623t1](https://status.heap.io/incidents/dzj63d6623t1)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2021-12-09 17:00 UTC: This issue is now resolved and your Heap data in Appcues should be up-to-date.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/dzj63d6623t1 · Markdown: https://rewindex.com/company/heap/incidents/dzj63d6623t1.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/dzj63d6623t1 · Generated 2026-10-18T09:41:20.988Z