# Heap: Connect Sync Data Staleness

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-04-08 18:26 UTC · Resolved: 2022-04-09 05:18 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/dwkgr903rm0q](https://status.heap.io/incidents/dwkgr903rm0q)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2022-04-09 05:18 UTC: This incident has resolved, latency has recovered, and you should now see up-to-date data being synced into your warehouse on the next scheduled syncs.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/dwkgr903rm0q · Markdown: https://rewindex.com/company/heap/incidents/dwkgr903rm0q.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/dwkgr903rm0q · Generated 2026-10-18T12:22:17.864Z