# Heap: Connect Syncs Delay

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-04 06:54 UTC · Resolved: 2024-11-04 07:39 UTC · Duration: 45 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/d15613jdjv6g](https://status.heap.io/incidents/d15613jdjv6g)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2024-11-04 07:39 UTC: The issue has been resolved and the syncs are recovering from the maintenance window.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/d15613jdjv6g · Markdown: https://rewindex.com/company/heap/incidents/d15613jdjv6g.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/d15613jdjv6g · Generated 2026-10-18T12:41:07.770Z