# Heap: Application and Query Errors

> Heap status incident “Application and Query Errors” on 2017-12-20: impact minor (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/bwchqw4yqb8y
Last updated: 2017-12-20T20:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-12-20 07:03 UTC · Resolved: 2017-12-20 20:08 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/bwchqw4yqb8y](https://status.heap.io/incidents/bwchqw4yqb8y)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2017-12-20 20:08 UTC: All clear! We've identified and fixed the root cause and will be releasing a postmortem in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2017-12-20 07:03 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/bwchqw4yqb8y
- Citation: Heap, “Application and Query Errors” (2017-12-20 07:03 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/bwchqw4yqb8y (CC BY 4.0).
- Markdown link: `[Heap: Application and Query Errors (2017-12-20)](https://rewindex.com/company/heap/incidents/bwchqw4yqb8y)`


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Canonical: https://rewindex.com/company/heap/incidents/bwchqw4yqb8y · Markdown: https://rewindex.com/company/heap/incidents/bwchqw4yqb8y.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/bwchqw4yqb8y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:27:44.679Z