# Heap: Heap app is not loading

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-09-11 17:31 UTC · Resolved: 2023-09-11 17:42 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/bjlhmj6tqn60](https://status.heap.io/incidents/bjlhmj6tqn60)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2023-09-11 17:42 UTC: This issue is no longer happening. No data collection was affected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/bjlhmj6tqn60 · Markdown: https://rewindex.com/company/heap/incidents/bjlhmj6tqn60.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/bjlhmj6tqn60 · Generated 2026-10-18T10:41:06.730Z