# Heap: Heap Data Collection Incident

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-07-10 00:32 UTC · Resolved: 2025-07-14 22:13 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/bf5lm5ljbf8k](https://status.heap.io/incidents/bf5lm5ljbf8k)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2025-07-14 22:13 UTC: The data has been reloaded and this incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/bf5lm5ljbf8k · Markdown: https://rewindex.com/company/heap/incidents/bf5lm5ljbf8k.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/bf5lm5ljbf8k · Generated 2026-10-18T12:21:53.953Z