# Heap: Heap web app and data collection are unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-02-07 16:25 UTC · Resolved: 2023-02-08 15:15 UTC · Duration: 23 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/b8vrld49m4v6](https://status.heap.io/incidents/b8vrld49m4v6)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2023-02-08 15:15 UTC: This incident is resolved. All autotrack data is now available in the app.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/b8vrld49m4v6 · Markdown: https://rewindex.com/company/heap/incidents/b8vrld49m4v6.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/b8vrld49m4v6 · Generated 2026-10-18T10:38:03.287Z