# Heap: Some chart emails are not being sent -- Investigating

> Heap status incident “Some chart emails are not being sent -- Investigating” on 2023-03-28: impact minor (vendor’s label), 22 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/9b1nl7n1p2d1
Last updated: 2023-03-29T15:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-28 17:59 UTC · Resolved: 2023-03-29 15:50 UTC · Duration: 22 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/9b1nl7n1p2d1](https://status.heap.io/incidents/9b1nl7n1p2d1)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2023-03-29 15:50 UTC: Chart email alerts are now being sent.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2023-03-28 17:59 UTC, resolved after 22 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/9b1nl7n1p2d1
- Citation: Heap, “Some chart emails are not being sent -- Investigating” (2023-03-28 17:59 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/9b1nl7n1p2d1 (CC BY 4.0).
- Markdown link: `[Heap: Some chart emails are not being sent -- Investigating (2023-03-28)](https://rewindex.com/company/heap/incidents/9b1nl7n1p2d1)`


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Canonical: https://rewindex.com/company/heap/incidents/9b1nl7n1p2d1 · Markdown: https://rewindex.com/company/heap/incidents/9b1nl7n1p2d1.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/9b1nl7n1p2d1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:40:37.529Z