# Heap: Some customers may be experiencing errors when running queries

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-18 16:34 UTC · Resolved: 2026-03-18 17:54 UTC · Duration: 1.3 h
- Updates: 4 · Affected components: App
- [Vendor status page: https://stspg.io/d81102nwp2zt](https://stspg.io/d81102nwp2zt)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **investigating** 2026-03-18 16:34 UTC: We are currently investigating this issue.
- **identified** 2026-03-18 16:57 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-03-18 17:13 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-18 17:54 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/heap/incidents/84zlv6j0gzzf · Markdown: https://rewindex.com/company/heap/incidents/84zlv6j0gzzf.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/84zlv6j0gzzf · Generated 2026-10-18T09:43:45.208Z