# Heap: Temporary Data Latency in Connect Syncs

> Heap status incident “Temporary Data Latency in Connect Syncs” on 2024-08-27: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/77vmcyhvwlw8
Last updated: 2024-08-27T09:05:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-27 09:05 UTC · Resolved: 2024-08-27 09:05 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/77vmcyhvwlw8](https://status.heap.io/incidents/77vmcyhvwlw8)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2024-08-27 09:05 UTC: We've experienced latency in an upstream system which propagates to Connect Syncs. You may notice your Connect data is up to 4 hours stale. The upstream latency is now resolved and the future syncs will include the most recent data.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2024-08-27 09:05 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/77vmcyhvwlw8
- Citation: Heap, “Temporary Data Latency in Connect Syncs” (2024-08-27 09:05 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/77vmcyhvwlw8 (CC BY 4.0).
- Markdown link: `[Heap: Temporary Data Latency in Connect Syncs (2024-08-27)](https://rewindex.com/company/heap/incidents/77vmcyhvwlw8)`


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Canonical: https://rewindex.com/company/heap/incidents/77vmcyhvwlw8 · Markdown: https://rewindex.com/company/heap/incidents/77vmcyhvwlw8.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/77vmcyhvwlw8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:58.505Z