# Heap: Email reports not sent in the past 24h

> Heap status incident “Email reports not sent in the past 24h” on 2022-03-16: impact none (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/5dtp2mrkdc89
Last updated: 2022-03-16T21:27:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-03-16 20:52 UTC · Resolved: 2022-03-16 21:27 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/5dtp2mrkdc89](https://status.heap.io/incidents/5dtp2mrkdc89)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2022-03-16 21:27 UTC: We have deployed a fix. Email reports should be working again. Users who were expecting an email report between March 15 at 12:20pm PT and March 16 at 2:25pm PT will need to log into Heap to view the report manually. We apologize for the inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2022-03-16 20:52 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/5dtp2mrkdc89
- Citation: Heap, “Email reports not sent in the past 24h” (2022-03-16 20:52 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/5dtp2mrkdc89 (CC BY 4.0).
- Markdown link: `[Heap: Email reports not sent in the past 24h (2022-03-16)](https://rewindex.com/company/heap/incidents/5dtp2mrkdc89)`


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Canonical: https://rewindex.com/company/heap/incidents/5dtp2mrkdc89 · Markdown: https://rewindex.com/company/heap/incidents/5dtp2mrkdc89.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/5dtp2mrkdc89 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:33.626Z