# Heap: Customers with multiple environments or saved properties are experiencing loading latency

> Heap status incident “Customers with multiple environments or saved properties are experiencing loading latency” on 2026-06-17: impact minor (vendor’s label), 16 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/56hxytzb0vx3
Last updated: 2026-06-18T06:58:12Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-17 14:45 UTC · Resolved: 2026-06-18 06:58 UTC · Duration: 16 h
- Updates: 2 · Affected components: App
- [Vendor status page: https://stspg.io/dbw6gb4xvj66](https://stspg.io/dbw6gb4xvj66)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **investigating** 2026-06-17 14:45 UTC: We are currently investigating this issue.
- **resolved** 2026-06-18 06:58 UTC: This incident has been resolved

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2026-06-17 14:45 UTC, resolved after 16 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/56hxytzb0vx3
- Citation: Heap, “Customers with multiple environments or saved properties are experiencing loading latency” (2026-06-17 14:45 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/56hxytzb0vx3 (CC BY 4.0).
- Markdown link: `[Heap: Customers with multiple environments or saved properties are experiencing loading latency (2026-06-17)](https://rewindex.com/company/heap/incidents/56hxytzb0vx3)`


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Canonical: https://rewindex.com/company/heap/incidents/56hxytzb0vx3 · Markdown: https://rewindex.com/company/heap/incidents/56hxytzb0vx3.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/56hxytzb0vx3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:04:13.794Z