# Heap: App unavailability

> Heap status incident “App unavailability” on 2023-08-23: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/399gsw10bcgv
Last updated: 2023-08-23T07:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-23 07:00 UTC · Resolved: 2023-08-23 07:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/399gsw10bcgv](https://status.heap.io/incidents/399gsw10bcgv)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2023-08-23 07:00 UTC: The Heap app was not loading for some customers from approximately 12:00AM to 4:00AM PDT.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2023-08-23 07:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/399gsw10bcgv
- Citation: Heap, “App unavailability” (2023-08-23 07:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/399gsw10bcgv (CC BY 4.0).
- Markdown link: `[Heap: App unavailability (2023-08-23)](https://rewindex.com/company/heap/incidents/399gsw10bcgv)`


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Canonical: https://rewindex.com/company/heap/incidents/399gsw10bcgv · Markdown: https://rewindex.com/company/heap/incidents/399gsw10bcgv.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/399gsw10bcgv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:52:41.715Z