# Heap: Some data not available in UI and Heap Connect

> Heap status incident “Some data not available in UI and Heap Connect” on 2020-01-10: impact minor (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/25n9yc0ydclq
Last updated: 2020-01-15T22:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-10 23:02 UTC · Resolved: 2020-01-15 22:42 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/25n9yc0ydclq](https://status.heap.io/incidents/25n9yc0ydclq)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2020-01-15 22:42 UTC: All data for the period between 7:26AM and 7:40AM PST January 10 should be available in the app and Heap Connect.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2020-01-10 23:02 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/25n9yc0ydclq
- Citation: Heap, “Some data not available in UI and Heap Connect” (2020-01-10 23:02 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/25n9yc0ydclq (CC BY 4.0).
- Markdown link: `[Heap: Some data not available in UI and Heap Connect (2020-01-10)](https://rewindex.com/company/heap/incidents/25n9yc0ydclq)`


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Canonical: https://rewindex.com/company/heap/incidents/25n9yc0ydclq · Markdown: https://rewindex.com/company/heap/incidents/25n9yc0ydclq.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/25n9yc0ydclq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:07.142Z