# Heap: Queries unavailable for a portion of customers

> Heap status incident “Queries unavailable for a portion of customers” on 2023-08-17: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/1q3sbqv8vjfl
Last updated: 2023-08-17T04:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-17 03:02 UTC · Resolved: 2023-08-17 04:24 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/1q3sbqv8vjfl](https://status.heap.io/incidents/1q3sbqv8vjfl)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2023-08-17 04:24 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2023-08-17 03:02 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/1q3sbqv8vjfl
- Citation: Heap, “Queries unavailable for a portion of customers” (2023-08-17 03:02 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/1q3sbqv8vjfl (CC BY 4.0).
- Markdown link: `[Heap: Queries unavailable for a portion of customers (2023-08-17)](https://rewindex.com/company/heap/incidents/1q3sbqv8vjfl)`


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Canonical: https://rewindex.com/company/heap/incidents/1q3sbqv8vjfl · Markdown: https://rewindex.com/company/heap/incidents/1q3sbqv8vjfl.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/1q3sbqv8vjfl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:53.880Z