# Heap in November 2025: incidents, uptime and changes

> Heap in November 2025: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2025/11
Last updated: 2025-12-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 88.43% free of any incident; outage time 0 min, incident time 3.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2025](https://rewindex.com/company/heap/2025/10.md) · Next: [December 2025](https://rewindex.com/company/heap/2025/12.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heatmaps: Issues Generating New Screenshots](https://rewindex.com/company/heap/incidents/7mlrbysml0cx.md) | minor | 2025-11-14 20:49 UTC | 2025-11-17 08:35 UTC | 2 d | resolved |
| [Some customers experiencing latency](https://rewindex.com/company/heap/incidents/bll3qn16jsl2.md) | minor | 2025-11-19 17:04 UTC | 2025-11-20 04:30 UTC | 11 h | resolved |
| [Heap Connect Syncs: Possibility Of Stale Data](https://rewindex.com/company/heap/incidents/zn0s8xw1ggd0.md) | minor | 2025-11-20 01:21 UTC | 2025-11-20 04:22 UTC | 3.0 h | resolved |
| [Heap Connect Sync Delays for EU customers on Snowflake](https://rewindex.com/company/heap/incidents/yw2kfz8x17h1.md) | minor | 2025-11-27 16:36 UTC | 2025-11-28 04:39 UTC | 12 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Infrastructure Maintenance](https://rewindex.com/company/heap/incidents/rqqlb2wpfnl5.md) | maintenance | 2025-11-24 04:00 UTC | 2025-11-24 04:30 UTC | 30 min | resolved |

## Cite this

Heap posted 4 status incidents in November 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2025/11
- Citation: Heap, “Heap in November 2025” (2025-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2025/11 (CC BY 4.0).
- Markdown link: `[Heap: Heap in November 2025 (2025-11-01)](https://rewindex.com/company/heap/2025/11)`


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Canonical: https://rewindex.com/company/heap/2025/11 · Markdown: https://rewindex.com/company/heap/2025/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:51:03.426Z