# Heap in November 2024: incidents, uptime and changes

> Heap in November 2024: 5 incidents on its status page (1 major or critical), 99.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2024/11
Last updated: 2024-12-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 4
- Uptime (vendor-reported): 99.89% free of major/critical incidents, 98.82% free of any incident; outage time 45 min, incident time 8 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2024](https://rewindex.com/company/heap/2024/10.md) · Next: [December 2024](https://rewindex.com/company/heap/2024/12.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connect Syncs Delay](https://rewindex.com/company/heap/incidents/d15613jdjv6g.md) | major | 2024-11-04 06:54 UTC | 2024-11-04 07:39 UTC | 45 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connect Syncs Delay](https://rewindex.com/company/heap/incidents/d15613jdjv6g.md) | major | 2024-11-04 06:54 UTC | 2024-11-04 07:39 UTC | 45 min | resolved |
| [Connect Syncs Delay](https://rewindex.com/company/heap/incidents/glkbx36t442j.md) | minor | 2024-11-04 14:38 UTC | 2024-11-04 17:34 UTC | 2.9 h | resolved |
| [Heap Connect Syncs: Possibility Of Stale Data](https://rewindex.com/company/heap/incidents/qy0tm9j14c4n.md) | minor | 2024-11-20 03:21 UTC | 2024-11-20 05:33 UTC | 2.2 h | resolved |
| [Temporary Data Latency - Monitoring](https://rewindex.com/company/heap/incidents/6sr0h8jk05lw.md) | minor | 2024-11-20 04:01 UTC | 2024-11-20 05:33 UTC | 1.5 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/n04kqrwmv5s4.md) | minor | 2024-11-21 01:57 UTC | 2024-11-21 04:31 UTC | 2.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Connect Scheduled Maintenance](https://rewindex.com/company/heap/incidents/lyzdbbbxw36l.md) | maintenance | 2024-11-04 04:06 UTC | 2024-11-04 04:50 UTC | 44 min | resolved |
| [\[Scheduled\] Connect Scheduled Maintenance](https://rewindex.com/company/heap/incidents/sld22zsx6pdz.md) | maintenance | 2024-11-13 00:00 UTC | 2024-11-13 02:07 UTC | 2.1 h | resolved |

## Cite this

Heap posted 5 status incidents in November 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2024/11
- Citation: Heap, “Heap in November 2024” (2024-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2024/11 (CC BY 4.0).
- Markdown link: `[Heap: Heap in November 2024 (2024-11-01)](https://rewindex.com/company/heap/2024/11)`


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Canonical: https://rewindex.com/company/heap/2024/11 · Markdown: https://rewindex.com/company/heap/2024/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:53.837Z