# Heap in April 2024: incidents, uptime and changes

> Heap in April 2024: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 5, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 94.99% free of any incident; outage time 0 min, incident time 36 h 3 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/heap/2024/03.md) · Next: [May 2024](https://rewindex.com/company/heap/2024/05.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap Connect Sync delays impacting some customers -- Investigating](https://rewindex.com/company/heap/incidents/g615s0t61zgf.md) | none | 2024-04-01 15:36 UTC | 2024-04-01 19:01 UTC | 3.4 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/1s5j51708pcg.md) | minor | 2024-04-03 09:56 UTC | 2024-04-03 15:33 UTC | 5.6 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/0ymhzzh8ddxb.md) | minor | 2024-04-10 16:05 UTC | 2024-04-10 21:28 UTC | 5.4 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/8nkd55vlqb5n.md) | minor | 2024-04-11 15:20 UTC | 2024-04-11 21:05 UTC | 5.8 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/1xcn1sjg1s61.md) | minor | 2024-04-19 15:17 UTC | 2024-04-19 16:20 UTC | 1.1 h | resolved |
| [Temporary disruption in data collection.](https://rewindex.com/company/heap/incidents/0r0q2z1ythxn.md) | minor | 2024-04-26 07:53 UTC | 2024-04-27 02:08 UTC | 18 h | resolved |

## Cite this

Heap posted 6 status incidents in April 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2024/04
- Citation: Heap, “Heap in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2024/04 (CC BY 4.0).
- Markdown link: `[Heap: Heap in April 2024 (2024-04-01)](https://rewindex.com/company/heap/2024/04)`


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Canonical: https://rewindex.com/company/heap/2024/04 · Markdown: https://rewindex.com/company/heap/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:53.430Z