# Heap in April 2023: incidents, uptime and changes

> Heap in April 2023: 3 incidents on its status page (1 major or critical), 99.74% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.74% free of major/critical incidents, 98.09% free of any incident; outage time 1 h 49 min, incident time 13 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/heap/2023/03.md) · Next: [May 2023](https://rewindex.com/company/heap/2023/05.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Webhook Latency](https://rewindex.com/company/heap/incidents/8312yr0kqhkw.md) | major | 2023-04-18 22:04 UTC | 2023-04-18 23:53 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/hcxhn5p4w5dw.md) | minor | 2023-04-13 20:52 UTC | 2023-04-14 03:26 UTC | 6.6 h | resolved |
| [Webhook Latency](https://rewindex.com/company/heap/incidents/8312yr0kqhkw.md) | major | 2023-04-18 22:04 UTC | 2023-04-18 23:53 UTC | 1.8 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/mgdls4qrsvlq.md) | minor | 2023-04-24 17:13 UTC | 2023-04-24 22:32 UTC | 5.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Infrastructure Maintenance](https://rewindex.com/company/heap/incidents/jmbdrj6fzzny.md) | maintenance | 2023-04-03 03:00 UTC | 2023-04-03 04:32 UTC | 1.5 h | resolved |
| [\[Scheduled\] Infrastructure Maintenance](https://rewindex.com/company/heap/incidents/r50gfzpn1hq9.md) | maintenance | 2023-04-11 03:00 UTC | 2023-04-11 04:00 UTC | 1.0 h | resolved |

## Cite this

Heap posted 3 status incidents in April 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2023/04
- Citation: Heap, “Heap in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2023/04 (CC BY 4.0).
- Markdown link: `[Heap: Heap in April 2023 (2023-04-01)](https://rewindex.com/company/heap/2023/04)`


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Canonical: https://rewindex.com/company/heap/2023/04 · Markdown: https://rewindex.com/company/heap/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:25.002Z