# Heap in July 2022: incidents, uptime and changes

> Heap in July 2022: 3 incidents on its status page (1 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2022/07
Last updated: 2022-08-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 1, none 1
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 99.56% free of any incident; outage time 33 min, incident time 3 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2022](https://rewindex.com/company/heap/2022/06.md) · Next: [August 2022](https://rewindex.com/company/heap/2022/08.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [App Unavailability](https://rewindex.com/company/heap/incidents/njrg2j228j7j.md) | major | 2022-07-28 16:05 UTC | 2022-07-28 16:38 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/8fs4jhnbd7md.md) | minor | 2022-07-19 17:56 UTC | 2022-07-19 20:39 UTC | 2.7 h | resolved |
| [App Unavailability](https://rewindex.com/company/heap/incidents/njrg2j228j7j.md) | major | 2022-07-28 16:05 UTC | 2022-07-28 16:38 UTC | 33 min | resolved |
| [Data availability delay](https://rewindex.com/company/heap/incidents/wn31vh0qhnmx.md) | none | 2022-07-29 23:56 UTC | 2022-07-30 17:52 UTC | 18 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Infrastructure Maintenance](https://rewindex.com/company/heap/incidents/w2cqsftz5pmt.md) | maintenance | 2022-07-21 06:00 UTC | 2022-07-21 06:33 UTC | 33 min | resolved |

## Cite this

Heap posted 3 status incidents in July 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2022/07
- Citation: Heap, “Heap in July 2022” (2022-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2022/07 (CC BY 4.0).
- Markdown link: `[Heap: Heap in July 2022 (2022-07-01)](https://rewindex.com/company/heap/2022/07)`


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Canonical: https://rewindex.com/company/heap/2022/07 · Markdown: https://rewindex.com/company/heap/2022/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:15:46.477Z