# Heap in October 2021: incidents, uptime and changes

> Heap in October 2021: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 2
- By vendor impact label: minor 3, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.28% free of any incident; outage time 0 min, incident time 12 h 47 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/heap/2021/09.md) · Next: [November 2021](https://rewindex.com/company/heap/2021/11.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/bjm7456zl06w.md) | none | 2021-10-07 14:16 UTC | 2021-10-07 21:33 UTC | 7.3 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/mydh53nnt8bv.md) | none | 2021-10-13 16:49 UTC | 2021-10-14 01:29 UTC | 8.7 h | resolved |
| [Temporary data latency](https://rewindex.com/company/heap/incidents/jp93fwgbkq0t.md) | minor | 2021-10-14 18:32 UTC | 2021-10-15 03:58 UTC | 9.4 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/26r9629s75b3.md) | none | 2021-10-15 17:54 UTC | 2021-10-15 23:29 UTC | 5.6 h | resolved |
| [Issues while trying to login to the heap app](https://rewindex.com/company/heap/incidents/rhyxz4s9rbky.md) | minor | 2021-10-18 09:34 UTC | 2021-10-18 12:23 UTC | 2.8 h | resolved |
| [Temporary data latency](https://rewindex.com/company/heap/incidents/tt2m47gt239t.md) | minor | 2021-10-20 14:49 UTC | 2021-10-20 15:21 UTC | 32 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/g3t21fmdgddx.md) | none | 2021-10-28 16:43 UTC | 2021-10-29 07:37 UTC | 15 h | resolved |
| [Heap Connect Data Staleness](https://rewindex.com/company/heap/incidents/9lfnx2l4mq34.md) | none | 2021-10-31 03:48 UTC | 2021-10-31 12:31 UTC | 8.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Routine maintenance on the web app](https://rewindex.com/company/heap/incidents/jwlj13z7kh13.md) | maintenance | 2021-10-17 11:00 UTC | 2021-10-17 11:48 UTC | 48 min | resolved |
| [\[Scheduled\] Routine maintenance on the web app](https://rewindex.com/company/heap/incidents/drbbh6xszwm0.md) | maintenance | 2021-10-17 23:00 UTC | 2021-10-18 00:40 UTC | 1.7 h | resolved |

## Cite this

Heap posted 8 status incidents in October 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2021/10
- Citation: Heap, “Heap in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2021/10 (CC BY 4.0).
- Markdown link: `[Heap: Heap in October 2021 (2021-10-01)](https://rewindex.com/company/heap/2021/10)`


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Canonical: https://rewindex.com/company/heap/2021/10 · Markdown: https://rewindex.com/company/heap/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:34.632Z