# Heap in June 2021: incidents, uptime and changes

> Heap in June 2021: 7 incidents on its status page (2 major or critical), 98.15% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2021/06
Last updated: 2021-07-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 5
- Uptime (vendor-reported): 98.15% free of major/critical incidents, 97.50% free of any incident; outage time 13 h 19 min, incident time 17 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2021](https://rewindex.com/company/heap/2021/05.md) · Next: [July 2021](https://rewindex.com/company/heap/2021/07.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/hj6j2gddzq01.md) | major | 2021-06-14 17:53 UTC | 2021-06-15 06:23 UTC | 13 h | resolved |
| [Analysis Unavailability](https://rewindex.com/company/heap/incidents/m5332mqdc5h0.md) | major | 2021-06-26 08:53 UTC | 2021-06-26 09:42 UTC | 49 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Custom Event Latency](https://rewindex.com/company/heap/incidents/h6z2p1bh3h48.md) | minor | 2021-06-10 15:40 UTC | 2021-06-10 16:37 UTC | 57 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/njbmdntkp1hk.md) | minor | 2021-06-10 21:31 UTC | 2021-06-10 23:33 UTC | 2.0 h | resolved |
| [Custom Event Latency](https://rewindex.com/company/heap/incidents/xj21z19crc9t.md) | minor | 2021-06-14 11:43 UTC | 2021-06-14 11:56 UTC | 13 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/hj6j2gddzq01.md) | major | 2021-06-14 17:53 UTC | 2021-06-15 06:23 UTC | 13 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/0mzglzsfnyn7.md) | minor | 2021-06-25 19:16 UTC | 2021-06-25 19:40 UTC | 24 min | resolved |
| [Analysis Unavailability](https://rewindex.com/company/heap/incidents/m5332mqdc5h0.md) | major | 2021-06-26 08:53 UTC | 2021-06-26 09:42 UTC | 49 min | resolved |
| [Heap Connect - Snowflake Sync Delays (Snowflake Outage)](https://rewindex.com/company/heap/incidents/d2nf8hsldyzv.md) | minor | 2021-06-30 18:41 UTC | 2021-06-30 19:45 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance Window](https://rewindex.com/company/heap/incidents/91f09spng7st.md) | maintenance | 2021-06-12 17:30 UTC | 2021-06-12 18:27 UTC | 57 min | resolved |

## Cite this

Heap posted 7 status incidents in June 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2021/06
- Citation: Heap, “Heap in June 2021” (2021-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2021/06 (CC BY 4.0).
- Markdown link: `[Heap: Heap in June 2021 (2021-06-01)](https://rewindex.com/company/heap/2021/06)`


---
Canonical: https://rewindex.com/company/heap/2021/06 · Markdown: https://rewindex.com/company/heap/2021/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:09:56.400Z