# Heap in January 2021: incidents, uptime and changes

> Heap in January 2021: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 94.10% free of any incident; outage time 0 min, incident time 43 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/heap/2020/12.md) · Next: [February 2021](https://rewindex.com/company/heap/2021/02.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Incorrect inactivity icons](https://rewindex.com/company/heap/incidents/z3z72sg1tnqq.md) | minor | 2021-01-04 14:31 UTC | 2021-01-04 21:34 UTC | 7.0 h | resolved |
| [iOS Event Visualizer Connectivity Issues](https://rewindex.com/company/heap/incidents/fft0b10gv68t.md) | minor | 2021-01-05 14:35 UTC | 2021-01-05 18:28 UTC | 3.9 h | resolved |
| [Heap Connect Redshift Syncs Delays](https://rewindex.com/company/heap/incidents/651jq7t9h42p.md) | minor | 2021-01-15 17:40 UTC | 2021-01-16 01:14 UTC | 7.6 h | resolved |
| [Webhooks delays](https://rewindex.com/company/heap/incidents/skfsh1d64pw1.md) | minor | 2021-01-15 22:53 UTC | 2021-01-17 02:37 UTC | 28 h | resolved |
| [Source Integrations delays](https://rewindex.com/company/heap/incidents/hyj0xcp4crnm.md) | minor | 2021-01-16 01:05 UTC | 2021-01-16 02:37 UTC | 1.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Data Ingestion Maintenance](https://rewindex.com/company/heap/incidents/wj7zg0g36j6g.md) | maintenance | 2021-01-15 04:29 UTC | 2021-01-15 04:31 UTC | 2 min | resolved |

## Cite this

Heap posted 5 status incidents in January 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2021/01
- Citation: Heap, “Heap in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2021/01 (CC BY 4.0).
- Markdown link: `[Heap: Heap in January 2021 (2021-01-01)](https://rewindex.com/company/heap/2021/01)`


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Canonical: https://rewindex.com/company/heap/2021/01 · Markdown: https://rewindex.com/company/heap/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:48.940Z