# Heap in June 2020: incidents, uptime and changes

> Heap in June 2020: 8 incidents on its status page (2 major or critical), 97.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2020/06
Last updated: 2020-07-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 2
- By vendor impact label: critical 1, major 1, minor 3, none 3
- Uptime (vendor-reported): 97.57% free of major/critical incidents, 90.00% free of any incident; outage time 17 h 26 min, incident time 3.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2020](https://rewindex.com/company/heap/2020/05.md) · Next: [July 2020](https://rewindex.com/company/heap/2020/07.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [App Unavailability](https://rewindex.com/company/heap/incidents/m5fq218zsvd6.md) | critical | 2020-06-03 22:35 UTC | 2020-06-04 15:08 UTC | 17 h | resolved |
| [Intermittent App Instability](https://rewindex.com/company/heap/incidents/s406ncb105v3.md) | major | 2020-06-03 17:05 UTC | 2020-06-03 17:58 UTC | 53 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent App Instability](https://rewindex.com/company/heap/incidents/s406ncb105v3.md) | major | 2020-06-03 17:05 UTC | 2020-06-03 17:58 UTC | 53 min | resolved |
| [App Unavailability](https://rewindex.com/company/heap/incidents/m5fq218zsvd6.md) | critical | 2020-06-03 22:35 UTC | 2020-06-04 15:08 UTC | 17 h | resolved |
| [Account Based Analysis instability](https://rewindex.com/company/heap/incidents/5fgnwzkzp6bv.md) | none | 2020-06-04 15:20 UTC | 2020-06-04 16:38 UTC | 1.3 h | resolved |
| [Delayed Heap Connect Syncs](https://rewindex.com/company/heap/incidents/230rmywxkjwc.md) | minor | 2020-06-04 17:05 UTC | 2020-06-06 14:33 UTC | 45 h | resolved |
| [Delayed Heap Connect Syncs](https://rewindex.com/company/heap/incidents/962j1nxhc656.md) | minor | 2020-06-09 09:35 UTC | 2020-06-09 16:55 UTC | 7.3 h | resolved |
| [App unavailability](https://rewindex.com/company/heap/incidents/9zxq93jr4g6m.md) | none | 2020-06-09 20:15 UTC | 2020-06-10 00:20 UTC | 4.1 h | resolved |
| [App unavailability](https://rewindex.com/company/heap/incidents/ln3m9sfyjjh6.md) | minor | 2020-06-25 03:18 UTC | 2020-06-25 05:04 UTC | 1.8 h | resolved |
| [Incorrect Hierarchy Truncation](https://rewindex.com/company/heap/incidents/mpc9bywljd4j.md) | none | 2020-06-30 02:09 UTC | 2020-06-30 02:09 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/heap/incidents/6kgrsv283vr8.md) | maintenance | 2020-06-09 03:00 UTC | 2020-06-09 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/heap/incidents/2t1yc9yjtl8v.md) | maintenance | 2020-06-24 03:01 UTC | 2020-06-24 05:01 UTC | 2.0 h | resolved |

## Cite this

Heap posted 8 status incidents in June 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2020/06
- Citation: Heap, “Heap in June 2020” (2020-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2020/06 (CC BY 4.0).
- Markdown link: `[Heap: Heap in June 2020 (2020-06-01)](https://rewindex.com/company/heap/2020/06)`


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Canonical: https://rewindex.com/company/heap/2020/06 · Markdown: https://rewindex.com/company/heap/2020/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:42.151Z