# Heap in November 2019: incidents, uptime and changes

> Heap in November 2019: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2019/11
Last updated: 2019-12-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 2, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.02% free of any incident; outage time 0 min, incident time 14 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2019](https://rewindex.com/company/heap/2019/10.md) · Next: [December 2019](https://rewindex.com/company/heap/2019/12.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed Heap Connect Data](https://rewindex.com/company/heap/incidents/l99vm9b49sr0.md) | minor | 2019-11-04 15:23 UTC | 2019-11-05 05:34 UTC | 14 h | resolved |
| [Live View unavailable](https://rewindex.com/company/heap/incidents/xznpdvpktnp4.md) | minor | 2019-11-11 20:41 UTC | 2019-11-11 20:45 UTC | 4 min | resolved |
| [App Unavailable](https://rewindex.com/company/heap/incidents/xbz0krddwxtr.md) | none | 2019-11-12 22:08 UTC | 2019-11-12 23:23 UTC | 1.3 h | resolved |
| [The Heap app is currently degraded](https://rewindex.com/company/heap/incidents/6x45s488trsn.md) | none | 2019-11-21 01:26 UTC | 2019-11-21 08:39 UTC | 7.2 h | resolved |
| [Delayed data in the Heap app](https://rewindex.com/company/heap/incidents/ksk5sxlvwlnt.md) | none | 2019-11-23 21:01 UTC | 2019-11-24 21:32 UTC | 25 h | resolved |

## Cite this

Heap posted 5 status incidents in November 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2019/11
- Citation: Heap, “Heap in November 2019” (2019-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2019/11 (CC BY 4.0).
- Markdown link: `[Heap: Heap in November 2019 (2019-11-01)](https://rewindex.com/company/heap/2019/11)`


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Canonical: https://rewindex.com/company/heap/2019/11 · Markdown: https://rewindex.com/company/heap/2019/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:03.957Z