# Heap in August 2018: incidents, uptime and changes

> Heap in August 2018: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2018/08
Last updated: 2018-09-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 3, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.67% free of any incident; outage time 0 min, incident time 17 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2018](https://rewindex.com/company/heap/2018/07.md) · Next: [September 2018](https://rewindex.com/company/heap/2018/09.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failing App Queries](https://rewindex.com/company/heap/incidents/lx9w93z4sdgg.md) | minor | 2018-08-06 22:34 UTC | 2018-08-07 02:15 UTC | 3.7 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/kymlh3m7ymsc.md) | minor | 2018-08-08 17:42 UTC | 2018-08-09 00:36 UTC | 6.9 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/kn5phxpt6lwn.md) | minor | 2018-08-09 18:21 UTC | 2018-08-10 01:04 UTC | 6.7 h | resolved |
| [Failing App Queries](https://rewindex.com/company/heap/incidents/n0vnbh1ddc6g.md) | none | 2018-08-13 22:03 UTC | 2018-08-13 23:29 UTC | 1.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance Window](https://rewindex.com/company/heap/incidents/gqhbffjnyrhj.md) | maintenance | 2018-08-16 05:01 UTC | 2018-08-16 05:25 UTC | 24 min | resolved |

## Cite this

Heap posted 4 status incidents in August 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2018/08
- Citation: Heap, “Heap in August 2018” (2018-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2018/08 (CC BY 4.0).
- Markdown link: `[Heap: Heap in August 2018 (2018-08-01)](https://rewindex.com/company/heap/2018/08)`


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Canonical: https://rewindex.com/company/heap/2018/08 · Markdown: https://rewindex.com/company/heap/2018/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:49.310Z