# Heap in April 2018: incidents, uptime and changes

> Heap in April 2018: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2018/04
Last updated: 2018-05-01T05:17:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 1, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.93% free of any incident; outage time 0 min, incident time 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2018](https://rewindex.com/company/heap/2018/03.md) · Next: [May 2018](https://rewindex.com/company/heap/2018/05.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Web app is experiencing query errors.](https://rewindex.com/company/heap/incidents/znrpkqhbddb2.md) | minor | 2018-04-16 02:51 UTC | 2018-04-16 03:21 UTC | 30 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/vq8wk8kzrwfd.md) | none | 2018-04-26 20:47 UTC | 2018-04-26 23:56 UTC | 3.1 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/2bpzycszg68s.md) | none | 2018-04-27 20:23 UTC | 2018-04-28 02:35 UTC | 6.2 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/3dr240y2ss51.md) | none | 2018-04-30 16:59 UTC | 2018-05-01 05:17 UTC | 12 h | resolved |

## Cite this

Heap posted 4 status incidents in April 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2018/04
- Citation: Heap, “Heap in April 2018” (2018-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2018/04 (CC BY 4.0).
- Markdown link: `[Heap: Heap in April 2018 (2018-04-01)](https://rewindex.com/company/heap/2018/04)`


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Canonical: https://rewindex.com/company/heap/2018/04 · Markdown: https://rewindex.com/company/heap/2018/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:56.307Z