# Heap in February 2018: incidents, uptime and changes

> Heap in February 2018: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2018/02
Last updated: 2018-03-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 2, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 96.56% free of any incident; outage time 0 min, incident time 23 h 3 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2018](https://rewindex.com/company/heap/2018/01.md) · Next: [March 2018](https://rewindex.com/company/heap/2018/03.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Delayed Data Processing & Availability](https://rewindex.com/company/heap/incidents/yblhgsd47wnt.md) | none | 2018-02-07 21:21 UTC | 2018-02-12 18:36 UTC | 5 d | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/1nty6sm7v6gw.md) | none | 2018-02-22 23:49 UTC | 2018-02-23 03:00 UTC | 3.2 h | resolved |
| [Slow and Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/79czb2cw3n2s.md) | none | 2018-02-24 18:22 UTC | 2018-02-24 20:43 UTC | 2.4 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/1n9fdhlgbh3g.md) | minor | 2018-02-24 21:31 UTC | 2018-02-25 18:50 UTC | 21 h | resolved |
| [Slow and Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/c96w1tqkc741.md) | minor | 2018-02-25 17:19 UTC | 2018-02-25 20:34 UTC | 3.3 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/p9q5pvkgbc6k.md) | none | 2018-02-25 19:19 UTC | 2018-02-25 23:03 UTC | 3.7 h | resolved |

## Cite this

Heap posted 6 status incidents in February 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2018/02
- Citation: Heap, “Heap in February 2018” (2018-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2018/02 (CC BY 4.0).
- Markdown link: `[Heap: Heap in February 2018 (2018-02-01)](https://rewindex.com/company/heap/2018/02)`


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Canonical: https://rewindex.com/company/heap/2018/02 · Markdown: https://rewindex.com/company/heap/2018/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:30.508Z