# Heap in October 2017: incidents, uptime and changes

> Heap in October 2017: 12 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2017/10
Last updated: 2017-11-01T00:00:00Z

- Incidents posted: 12 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 10, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 56.09% free of any incident; outage time 0 min, incident time 13.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2017](https://rewindex.com/company/heap/2017/09.md) · Next: [November 2017](https://rewindex.com/company/heap/2017/11.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated Endpoint Errors](https://rewindex.com/company/heap/incidents/r77r0r293vln.md) | minor | 2017-10-05 17:59 UTC | 2017-10-06 00:46 UTC | 6.8 h | resolved |
| [Elevated Endpoint Errors](https://rewindex.com/company/heap/incidents/39q2qj1k1pt9.md) | minor | 2017-10-06 19:08 UTC | 2017-10-06 22:17 UTC | 3.1 h | resolved |
| [Elevated Endpoint Errors](https://rewindex.com/company/heap/incidents/36mj6dd2305h.md) | minor | 2017-10-08 18:37 UTC | 2017-10-08 22:13 UTC | 3.6 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/kf02mfkj7h75.md) | minor | 2017-10-13 13:24 UTC | 2017-10-15 01:22 UTC | 36 h | resolved |
| [Temporary Custom Event/Property Latency](https://rewindex.com/company/heap/incidents/y7s8x974m0xc.md) | minor | 2017-10-16 02:59 UTC | 2017-10-19 15:13 UTC | 4 d | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/4xyq9c2jj6k6.md) | minor | 2017-10-16 20:00 UTC | 2017-10-17 03:06 UTC | 7.1 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/9rz1w7dbc72z.md) | minor | 2017-10-17 21:59 UTC | 2017-10-18 04:09 UTC | 6.2 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/c4j0cj60bbcy.md) | minor | 2017-10-18 19:31 UTC | 2017-10-19 01:19 UTC | 5.8 h | resolved |
| [Collectors and Heap App experiencing intermittent errors](https://rewindex.com/company/heap/incidents/pppxwjs90qt4.md) | minor | 2017-10-19 20:26 UTC | 2017-10-24 19:46 UTC | 5 d | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/tvn82w4wb8lj.md) | none | 2017-10-22 19:10 UTC | 2017-10-23 03:22 UTC | 8.2 h | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/909q997mvq38.md) | none | 2017-10-22 19:42 UTC | 2017-10-22 20:00 UTC | 18 min | resolved |
| [Temporary data latency](https://rewindex.com/company/heap/incidents/zg69s0zvn90c.md) | minor | 2017-10-23 19:42 UTC | 2017-10-27 21:23 UTC | 4 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/9gmvx8pk24hz.md) | maintenance | 2017-10-13 07:00 UTC | 2017-10-13 08:00 UTC | 1.0 h | resolved |

## Cite this

Heap posted 12 status incidents in October 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2017/10
- Citation: Heap, “Heap in October 2017” (2017-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2017/10 (CC BY 4.0).
- Markdown link: `[Heap: Heap in October 2017 (2017-10-01)](https://rewindex.com/company/heap/2017/10)`


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Canonical: https://rewindex.com/company/heap/2017/10 · Markdown: https://rewindex.com/company/heap/2017/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:34.415Z