# Heap in September 2017: incidents, uptime and changes

> Heap in September 2017: 9 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2017/09
Last updated: 2017-10-01T00:00:00Z

- Incidents posted: 9 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 9
- Uptime (vendor-reported): 100% free of major/critical incidents, 96.65% free of any incident; outage time 0 min, incident time 24 h 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2017](https://rewindex.com/company/heap/2017/08.md) · Next: [October 2017](https://rewindex.com/company/heap/2017/10.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/hzcmpwy8bvgt.md) | minor | 2017-09-01 23:33 UTC | 2017-09-01 23:52 UTC | 19 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/6200355g0b8v.md) | minor | 2017-09-03 18:20 UTC | 2017-09-03 21:17 UTC | 3.0 h | resolved |
| [Failing dashboard queries](https://rewindex.com/company/heap/incidents/nfx1hqbvtf85.md) | minor | 2017-09-05 18:15 UTC | 2017-09-05 21:50 UTC | 3.6 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/jb6xcmz6h61p.md) | minor | 2017-09-13 17:16 UTC | 2017-09-13 23:44 UTC | 6.5 h | resolved |
| [Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/r9ffmphg1j8n.md) | minor | 2017-09-14 19:50 UTC | 2017-09-14 20:22 UTC | 32 min | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/h16lbqx56z2y.md) | minor | 2017-09-15 15:41 UTC | 2017-09-15 18:18 UTC | 2.6 h | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/wlsjm9zmv6hl.md) | minor | 2017-09-27 22:41 UTC | 2017-09-27 23:28 UTC | 47 min | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/xhl5y6jj8xfl.md) | minor | 2017-09-28 19:12 UTC | 2017-09-28 19:17 UTC | 5 min | resolved |
| [Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/xzz4jrf32y9q.md) | minor | 2017-09-28 22:50 UTC | 2017-09-29 05:34 UTC | 6.7 h | resolved |

## Cite this

Heap posted 9 status incidents in September 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2017/09
- Citation: Heap, “Heap in September 2017” (2017-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2017/09 (CC BY 4.0).
- Markdown link: `[Heap: Heap in September 2017 (2017-09-01)](https://rewindex.com/company/heap/2017/09)`


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Canonical: https://rewindex.com/company/heap/2017/09 · Markdown: https://rewindex.com/company/heap/2017/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:37.121Z