# Heap in August 2017: incidents, uptime and changes

> Heap in August 2017: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2017/08
Last updated: 2017-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 75.64% free of any incident; outage time 0 min, incident time 7.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2017](https://rewindex.com/company/heap/2017/07.md) · Next: [September 2017](https://rewindex.com/company/heap/2017/09.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/c5hjy06h72hn.md) | minor | 2017-08-02 23:33 UTC | 2017-08-03 00:46 UTC | 1.2 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/f95kxk5vmggp.md) | minor | 2017-08-10 14:51 UTC | 2017-08-14 00:55 UTC | 3 d | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/jcdj0q80953w.md) | minor | 2017-08-14 20:01 UTC | 2017-08-18 00:01 UTC | 3 d | resolved |
| [Temporary Custom Event/Property Latency](https://rewindex.com/company/heap/incidents/f0f1x34x7qmp.md) | minor | 2017-08-24 17:28 UTC | 2017-08-25 02:23 UTC | 8.9 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/05qd568zt40y.md) | minor | 2017-08-29 14:12 UTC | 2017-08-30 03:10 UTC | 13 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/d6m0l1m4rlm1.md) | maintenance | 2017-08-24 07:00 UTC | 2017-08-24 10:00 UTC | 3.0 h | resolved |

## Cite this

Heap posted 5 status incidents in August 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2017/08
- Citation: Heap, “Heap in August 2017” (2017-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2017/08 (CC BY 4.0).
- Markdown link: `[Heap: Heap in August 2017 (2017-08-01)](https://rewindex.com/company/heap/2017/08)`


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Canonical: https://rewindex.com/company/heap/2017/08 · Markdown: https://rewindex.com/company/heap/2017/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:34:25.986Z