# Heap in May 2017: incidents, uptime and changes

> Heap in May 2017: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2017/05
Last updated: 2017-06-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 4, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.60% free of any incident; outage time 0 min, incident time 10 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2017](https://rewindex.com/company/heap/2017/04.md) · Next: [June 2017](https://rewindex.com/company/heap/2017/06.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/kt9q3wqzsbmm.md) | none | 2017-05-03 01:10 UTC | 2017-05-03 03:55 UTC | 2.8 h | resolved |
| [Failing dashboard queries](https://rewindex.com/company/heap/incidents/kf5qkhsjpbfk.md) | minor | 2017-05-05 21:35 UTC | 2017-05-05 22:39 UTC | 1.1 h | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/nlcthjkkk5s0.md) | minor | 2017-05-10 17:01 UTC | 2017-05-10 20:12 UTC | 3.2 h | resolved |
| [Delayed Custom Events/Custom Properties](https://rewindex.com/company/heap/incidents/3snc7v9rcd1y.md) | minor | 2017-05-12 18:42 UTC | 2017-05-13 00:49 UTC | 6.1 h | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/dc12cmbhrt7t.md) | minor | 2017-05-12 20:14 UTC | 2017-05-12 20:42 UTC | 28 min | resolved |
| [Delayed Custom Events/Custom Properties](https://rewindex.com/company/heap/incidents/hnk1700wn0rn.md) | none | 2017-05-13 01:03 UTC | 2017-05-13 04:13 UTC | 3.2 h | resolved |

## Cite this

Heap posted 6 status incidents in May 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2017/05
- Citation: Heap, “Heap in May 2017” (2017-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2017/05 (CC BY 4.0).
- Markdown link: `[Heap: Heap in May 2017 (2017-05-01)](https://rewindex.com/company/heap/2017/05)`


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Canonical: https://rewindex.com/company/heap/2017/05 · Markdown: https://rewindex.com/company/heap/2017/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:41:02.976Z