# Heap in December 2016: incidents, uptime and changes

> Heap in December 2016: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2016/12
Last updated: 2017-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 91.88% free of any incident; outage time 0 min, incident time 2.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2016](https://rewindex.com/company/heap/2016/11.md) · Next: [January 2017](https://rewindex.com/company/heap/2017/01.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/j1tclgdy37qc.md) | minor | 2016-12-07 18:08 UTC | 2016-12-09 17:15 UTC | 47 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/cn000s6j4ygv.md) | minor | 2016-12-08 17:16 UTC | 2016-12-08 21:15 UTC | 4.0 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/0sl8r7jcngm1.md) | minor | 2016-12-13 16:52 UTC | 2016-12-13 23:28 UTC | 6.6 h | resolved |
| [Temporary Dashboard Downtime](https://rewindex.com/company/heap/incidents/yjp4171qgy7p.md) | minor | 2016-12-13 18:46 UTC | 2016-12-13 21:04 UTC | 2.3 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/p8k8ckwplpvj.md) | minor | 2016-12-29 04:17 UTC | 2016-12-29 10:57 UTC | 6.7 h | resolved |

## Cite this

Heap posted 5 status incidents in December 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2016/12
- Citation: Heap, “Heap in December 2016” (2016-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2016/12 (CC BY 4.0).
- Markdown link: `[Heap: Heap in December 2016 (2016-12-01)](https://rewindex.com/company/heap/2016/12)`


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Canonical: https://rewindex.com/company/heap/2016/12 · Markdown: https://rewindex.com/company/heap/2016/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:39.302Z