# Heap in August 2016: incidents, uptime and changes

> Heap in August 2016: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2016/08
Last updated: 2016-09-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 2
- By vendor impact label: none 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2016](https://rewindex.com/company/heap/2016/07.md) · Next: [September 2016](https://rewindex.com/company/heap/2016/09.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slow Dashboard Queries](https://rewindex.com/company/heap/incidents/sbflghftw3gr.md) | none | 2016-08-02 20:05 UTC | 2016-08-02 21:43 UTC | 1.6 h | resolved |
| [Unscheduled Maintenance Window](https://rewindex.com/company/heap/incidents/hffr08prv9fm.md) | none | 2016-08-06 17:37 UTC | 2016-08-06 18:23 UTC | 46 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/my1crhpnwyk8.md) | none | 2016-08-09 23:23 UTC | 2016-08-10 00:32 UTC | 1.1 h | resolved |
| [Intermittent Dashboard Outage](https://rewindex.com/company/heap/incidents/763lt3stxlvc.md) | none | 2016-08-18 20:33 UTC | 2016-08-18 21:07 UTC | 34 min | resolved |
| [Elevated Identify Error Rates](https://rewindex.com/company/heap/incidents/4hjt43l37n1f.md) | none | 2016-08-22 15:41 UTC | 2016-08-22 18:41 UTC | 3.0 h | resolved |
| [Missing data from dashboard](https://rewindex.com/company/heap/incidents/g5wvc5d5nz84.md) | none | 2016-08-23 09:23 UTC | 2016-08-23 16:32 UTC | 7.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/lng3jn0v98pw.md) | maintenance | 2016-08-18 03:51 UTC | 2016-08-18 10:24 UTC | 6.5 h | resolved |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/k8vvbtpz3pf5.md) | maintenance | 2016-08-21 06:01 UTC | 2016-08-21 06:39 UTC | 38 min | resolved |

## Cite this

Heap posted 6 status incidents in August 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2016/08
- Citation: Heap, “Heap in August 2016” (2016-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2016/08 (CC BY 4.0).
- Markdown link: `[Heap: Heap in August 2016 (2016-08-01)](https://rewindex.com/company/heap/2016/08)`


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Canonical: https://rewindex.com/company/heap/2016/08 · Markdown: https://rewindex.com/company/heap/2016/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:29.638Z