# Hasura: Increased latency on PromptQL

> Hasura status incident “Increased latency on PromptQL” on 2026-09-12: impact minor (vendor’s label), 56 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hasura/incidents/01M2B1E6SX3V93Q51KS4MQ43JS
Last updated: 2026-09-12T15:44:32Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-12 14:48 UTC · Resolved: 2026-09-12 15:44 UTC · Duration: 56 min
- Updates: 4 · Affected components: PromptQL API, PromptQL Playground
- [Vendor status page: https://hasura-status.com/incidents/01M2B1E6SX3V93Q51KS4MQ43JS](https://hasura-status.com/incidents/01M2B1E6SX3V93Q51KS4MQ43JS)
- [Company: Hasura](https://rewindex.com/company/hasura.md)

## Timeline of updates

- **investigating** 2026-09-12 14:48 UTC: We're investigating elevated latency on PromptQL. You might see the app taking longer than usual to load or failures in sending messages. Dedicated data planes are not affected.
- **identified** 2026-09-12 15:18 UTC: We've identified the root cause and are working on mitigation.
- **monitoring** 2026-09-12 15:37 UTC: Applied a fix.
- **resolved** 2026-09-12 15:44 UTC: Resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Hasura, started 2026-09-12 14:48 UTC, resolved after 56 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/hasura/incidents/01M2B1E6SX3V93Q51KS4MQ43JS
- Citation: Hasura, “Increased latency on PromptQL” (2026-09-12 14:48 UTC). Archived by Rewindex: https://rewindex.com/company/hasura/incidents/01M2B1E6SX3V93Q51KS4MQ43JS (CC BY 4.0).
- Markdown link: `[Hasura: Increased latency on PromptQL (2026-09-12)](https://rewindex.com/company/hasura/incidents/01M2B1E6SX3V93Q51KS4MQ43JS)`


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Canonical: https://rewindex.com/company/hasura/incidents/01M2B1E6SX3V93Q51KS4MQ43JS · Markdown: https://rewindex.com/company/hasura/incidents/01M2B1E6SX3V93Q51KS4MQ43JS.md · JSON: https://rewindex.com/api/v1/companies/hasura/incidents/01M2B1E6SX3V93Q51KS4MQ43JS · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:15.411Z